Política de envío

Shipping Policy

Thank you for visiting and shopping at HEROICA. Below are the terms and conditions that constitute our Shipping Policy.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 7–10 business days

• Express Shipping: 5-7 business days

Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy
We currently do not ship outside [your country, e.g., the United States]. (Update this based on your actual policy.)

Customs, Duties, and Taxes
HEROICA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Contact Us
If you have any questions about shipping, feel free to reach out to us at support@myheroica.com.